Frequently Asked Questions

Q: What is Raveo?

Raveo is a customer testimonial collection and showcase platform that helps businesses collect, manage, and display authentic customer feedback to build trust and increase conversions. You can collect both video and text testimonials, import from various sources like Google Reviews and social media, and display them beautifully on your website with customizable widgets.

Q: How do I get started with Raveo?

Getting started is simple! Sign up for a free account (no credit card required), create your first project, and you can start collecting testimonials immediately. You can either create a custom form to collect new testimonials or import existing ones from Google Reviews, social media, or other platforms. The entire setup takes less than 2 minutes.

Q: Is Raveo really free?

Yes! Raveo offers a free forever plan that allows you to collect and showcase testimonials. The free plan includes essential features to get started. For advanced features like unlimited testimonials, video testimonials, custom branding, and priority support, you can upgrade to our Pro plan anytime.

Q: How can I collect testimonials with Raveo?

Raveo offers multiple ways to collect testimonials: 1) Create custom forms to collect new testimonials directly from customers, 2) Import from Google Reviews, 3) Import from social media platforms (LinkedIn, Twitter, Facebook, Instagram, TikTok), 4) Import from review sites (Trustpilot, G2, Capterra), or 5) Manually add testimonials. You can collect both video and text testimonials.

Q: Can I collect video testimonials?

Yes! Raveo supports video testimonial collection. You can create forms that allow customers to record video testimonials directly from their device. Video testimonials are more engaging and trustworthy, making them powerful social proof for your business.

Q: How do I import testimonials from Google Reviews?

Importing Google Reviews is easy. Simply connect your Google Business Profile to Raveo, select the reviews you want to import, and they'll be automatically added to your testimonial collection. You can then manage, tag, and display them on your website using our widget builder.

Q: Can I moderate testimonials before they appear on my website?

Absolutely! Raveo includes powerful moderation features. All testimonials go through your approval process before they can be displayed. You can review, approve, reject, or edit testimonials. You can also tag testimonials, organize them by category, and choose exactly which ones to showcase on your website.

Q: Can I organize testimonials by category or tag?

Yes! Raveo allows you to tag and categorize testimonials. You can create custom tags, automatically tag imported testimonials, and filter your testimonials by tags. This makes it easy to display relevant testimonials on different pages of your website (e.g., product-specific testimonials on product pages).

Q: What if I receive a negative review?

With Raveo's moderation features, you have full control over which testimonials are displayed. You can choose not to publish negative reviews on your website. However, we recommend addressing negative feedback privately with customers and using it to improve your products or services.

Q: How do I add testimonials to my website?

Adding testimonials to your website is simple. Use Raveo's widget builder to create and customize a testimonial widget (choose layout, colors, styles, etc.). Once you're happy with the design, copy the provided embed code and paste it into your website where you want testimonials to appear. It works with any website builder or CMS including WordPress, Shopify, Webflow, Wix, and custom HTML sites.

Question 1

What is Raveo?

Question 2

How do I get started with Raveo?

Question 3

Is Raveo really free?

Question 4

How can I collect testimonials with Raveo?

Question 5

Can I collect video testimonials?

Question 6

How do I import testimonials from Google Reviews?

Question 7

Can I moderate testimonials before they appear on my website?

Question 8

Can I organize testimonials by category or tag?

Question 9

What if I receive a negative review?

Question 10

How do I add testimonials to my website?

Question 11

Can I customize the appearance of testimonial widgets?

Question 12

Can I display testimonials on multiple pages?

Question 13

What is a Wall of Love?

Question 14

What platforms can I import testimonials from?

Question 15

Do I need coding skills to use Raveo?

Question 16

Does Raveo work with my website platform?

Question 17

What's included in the free plan?

Question 18

What are the benefits of the Pro plan?

Question 19

Can I upgrade or downgrade my plan anytime?

Question 20

Do you offer annual billing?

Question 21

Is my data secure with Raveo?

Question 22

What kind of support do you offer?

Question 23

Can I export my testimonials?

Question 24

Do you offer custom enterprise solutions?